for the provision of travel management services · edition of [DD.MM.YYYY]
This Agreement is an official public offer of LLC “AMBASSADOR TRAVEL” to conclude an agreement on the provision of travel management services on the terms set out below. The Agreement is public within the meaning of Articles 633 and 641 of the Civil Code of Ukraine.
2.1. The Contractor undertakes to provide the Client with travel management services in the manner and on the terms defined by this Agreement, and the Client undertakes to accept and pay for those services.
2.2. The Contractor acts as a travel agent and arranges the selection, booking and issuing of rail and air tickets, accommodation, ground transfers, travel insurance and related documentation.
2.3. The specific list, scope, timing and cost of services are agreed by the parties when an order is placed.
3.1. Acceptance is any of the following actions by the Client: submitting a request through the Website or by e-mail, confirming an order in writing, or paying for services in full or in part.
3.2. From the moment of Acceptance the Agreement is deemed concluded in writing (Article 642 of the Civil Code of Ukraine) and requires no signature by the parties.
4.1. The Client is responsible for the accuracy of the data provided. Costs caused by incorrect data are borne by the Client.
5.1. Services are invoiced at the carrier, hotel or supplier fare plus the service fee agreed with the Client.
5.2. All settlements are made in Ukrainian hryvnia (UAH) by bank transfer to the Contractor’s account specified in section 12.
5.3. Services are deemed paid once the funds are credited to the Contractor’s account.
5.4. Bank and payment system charges are borne by [the Client / the Contractor].
7.1. The Client may cancel services by notifying the Contractor in writing.
7.2. Refunds are made less the costs actually incurred by the Contractor and less any penalties charged by suppliers (carriers, hotels, insurers) under their own tariffs.
7.3. A refund request is submitted to office@ambassador-travel.com.ua. The review period is up to [10] working days; the refund is paid within [__] banking days of the amount being agreed.
7.4. Refunds are made by the same method as the original payment.
8.1. The parties are liable in accordance with the applicable law of Ukraine.
8.2. The Contractor is not liable for: refusal of a visa by a consular authority; refusal of entry by a border authority; schedule changes, delays or cancellations caused by a carrier; or acts of third parties and circumstances beyond its control.
9.1. By accepting this Agreement the Client consents to the processing of personal data in accordance with the Law of Ukraine “On Personal Data Protection”.
9.2. Data are processed solely for the purpose of providing the services and are passed to suppliers only to the extent required for booking.
10.1. The parties are released from liability for non-performance caused by circumstances beyond their control (hostilities, natural disasters, epidemics, decisions of public authorities, closure of borders and the like).
11.1. The Agreement enters into force upon Acceptance and remains in force until the obligations have been fully performed.
11.2. The Contractor may amend this Agreement. A new edition takes effect from the moment it is published on the Website.
